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Creative Writer &
Communications Professional

Caroline Wright
 
Skills​

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Creative, Corporate, Technical Writing

Internal Communications

Content Curation & Strategy

Editorial Planning

Project Management

Web Content & Design

Social Media

Video Production & Editing

Leadership & Administration

Microsoft Office Suite

Asana

Canva

Google Analytics​

MailChimp

SharePoint

SEO

Staffbase

WordPress

About Me

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Metro Detroit creative with

NE Ohio roots. Between jogs and new recipes, ​I savor time with my pups,​​ soft pretzels, and chasing new adventures.

ACHIEVEMENTS 

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  • Personal poetry blog, "Dating a Poet," listed among Top 100 Poetry Blogs, Websites & Influencers 2017-2024 by Feedspot.com

  • Awarded Unsung Hero for Concentrix (2021, 2022) for contributions in communications

  • Featured poet on 89.1 WEMU's All Things Considered for National Poetry Month (2019)

  • Original poems published in Third Wednesday, Wayne Literary Review, among others

  • Authored 148-page collection of poetry, Chemistry, Not Science: A Book of Poems, 2015

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EDUCATION

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EASTERN MICHIGAN UNIVERSITY
July 2010-December 2016

  • M.A., Ed. Media & Technology

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BALDWIN-WALLACE COLLEGE
August 2002-May 205

  • B.S., Early Childhood Education

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EXPERIENCE

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CONCENTRIX

Sr. Communications Manager, March 2022-November 2025                                                          

  • Led internal communications strategy for leading global provider of end-to-end business & technology solutions for the world's top brands​​
     

Sr. Communications Specialist, July 2021-March 2022                                                                     

  • Managed communications content & strategy for the company's HR department
     

Content & Technical Writer, December 2017-July 2021                                                                

  • Supported company's automotive client in the establishment of a new technical assistance online help desk for all North American dealerships

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MERIDIA PUBLISHERS
Publications Manager, April 2017-2023

  • Responsible for all aspects of publishing process, from manuscript intake, digital + print publication, social media, marketing, author relations, and royalties

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FREELANCE

Blogger, February 2016-2024

  • Maintained poetry-infused relationship blog

  • Guest blogger for ThirtyOnTap, an online lifestyle blog

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Writer & Editor, June 2016-2019

  • Produced content for clients per project, based on individual needs

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Author

March 2015

  • Published full-length poetry collection, Chemistry Not Science (Meridia Publishers)
     

SMILE AMERICA PARTNERS 

Manager & Special Projects Writer, 2015-2017

  • Led program and schedules for team of dental professionals for nation's largest mobile dentist 

  • Worked closely with Ops Managers to update and digitize employee manuals ​

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AUTHOR

March 2015

  • Published full-length poetry collection, Chemistry Not Science (Meridia Publishers)

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NEW BEGINNINGS ACADEMY

Program Director, August 2010-May 2014​

  • Participated in Great Start Readiness program’s launch in 2007

  • Administered and maintained program licensure and star rating from 2007-2014

  • Crafted parent/student handbooks, marketing materials, progress reports, weekly newsletters, parent blog, and all content related to program implementation and administration

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Lead Preschool Teacher, December 2007-June 2009; August 2010-May 2014

  • Wrote curriculum and lesson plans for preschool with focus on kindergarten readiness

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COMMUNITY LEADERSHIP

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FOUNDER & MANAGER

Write a Latte Writers' Group (formerly Writers of SE Michigan), 2017-Present​

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